My Introduction to Design Sprints

Earlier in February, I attended Getting Started with Design Sprints hosted by Design Sprints London. Being new to design and UX, I was excited to get down to business and learn a new way of tackling a problem. Alongside their presentation, we actually had the opportunity to break out into groups and work through aspects of a design sprint.

First, we were presented with the problem. In this case, it was a man trying to figure out what present to buy for a friend. We watched an interview with a user who explained his journey, thoughts, and feelings around gift-giving. We then broke into groups and completed an empathy map. I’d never done one of these before but it was pretty intuitive. It’s a tool that essentially helps the researcher organise the participant’s thoughts and feelings and to better understand their pains and gains. In social work, I completed similar mapping exercises with my team.

See that little patch of red hair behind the person with the black curls? That’s me!
Our very full empathy map.

After completing the empathy map, we began plotting our insights on a customer journey map. By combining these two visualisation techniques, we were able to better understand how our user was feeling and what they were thinking throughout their journey of purchasing a gift for their friend.

Having a great time learning about design sprints.

Unfortunately, we ran out of time and weren’t able to continue onto ideation. It was exciting to get a glimpse of the design sprint process and try out new techniques. I look forward to using empathy maps to better understand users. It’s a great tool to help organise their thoughts and feelings into tangible insights.

Social Justice

Educate Yourself: Why White People Must Take Responsibility for Understanding Black History

By Laura Donohue and Sadie Kempner

Growing up, Black History month was a fun month for me. In my public school back in New York, (PS 261 represent!), we would learn about African American abolitionists, freedom fighters, and artists. One particular memory that stands out is dancing to Bob Marley’s Redemption Song. It was one of the things I loved about attending a diverse public school. I was encouraged to learn about other cultures by reading, listening, and searching. 

Unfortunately, instead of doing their own research, many white people ask people of colour to educate them on their history (which can be presumed to be “their history”, making it even more inappropriate). People who ask these questions are usually (but not always) starting from zero. Thus, they expect the person of colour to transform into a Google search bar and be a font of knowledge. 

Sometimes this can come from a well-meaning place – out of a desire to amplify black voices or not presume to speak for people of colour on an issue. However, it can be problematic for several reasons:

  1. For many people of colour, revisiting their history can be painful.

Remembering past atrocities can be triggering or at the very least upsetting. Usually, when someone asks a person of colour to explain a part of their history, it’s the part where there was extreme human suffering, human rights being violated, imperialism, the list goes on. Also…

  1. They’ve probably been asked to explain it already.

Explaining the same piece of history or culture over and over again is emotionally exhausting. The person being asked, unless they’re a teacher or tutor, are also probably not being paid to talk about it.

  1. Women of colour are disproportionately asked to do this emotional labour.

Just as women are expected to comfort and be empathetic towards men, women of colour are disproportionately expected to educate people about their history, culture, and struggles. There is a fantastic article about this in Everyday Feminism

Here’s what you can do to help:

  1. Remember, as a white person, that the history of African American’s is NOT only “their history” – it is also yours. It is inextricable from white violence, colonialism and oppression. The reason Black History Month needs to exist is that white people systemically erased Black history. Don’t forget this important context. 
  2. Pay people of colour (especially women) for their knowledge. Whether it be their for their books, articles, or supporting them through Patreon, pay them what they’re owed. If you can’t afford it, share their work on social media.
  3. Make a conscious effort to prioritise marginalised voices and stories in your learning all year round – if you read fiction on your commute, read books by black and other women of colour. I like reading about periods of history or politics, read (and as above, buy!) books and articles
  4. Before asking, do some research! The answers to your questions are almost definitely already out there to be found. Not much more to say other than that.
  5. Share what you’ve learned with your friends, but make sure you don’t drift into fake allyship territory. Show them because you care, not for a cookie or points.
  6. Relatedly, be earnest in your learning and take it seriously. Don’t make it about “performing” your goodness by #NotAllWhitePeople-ing all over social media.

Getting Started:

  • Bell Hooks (1984, 2015) Feminist Theory: From Margin to Center (I promise it isn’t as dry as the title suggests) – or literally anything by bell hooks, she’s incredible. 
  • Reni Eddo-Lodge (2017) Why I’m No Longer Talking To White People About Race 
  • Glory Edim (2019) Well-Read Black Girl 
  • Michelle Obama (2018) Becoming 
  • Anything by Toni Morrison – especially, (1970) The Bluest Eye
Social Justice

How to Create a Safety Plan

A safety plan is something that is written or thought of ahead of time to help you remember how to respond to certain stressful scenarios. Performing fire drills at your workplace or school is an example of a safety plan. You practice leaving your belongings behind, exit the building calmly and quietly, and convene at a location at a safe distance from whatever danger you’re leaving behind. Anyone can and should create a safety plan to ensure that everyone can leave whatever dangerous situation presents itself as quickly and safely as possible. You can tailor your safety plan to your specific needs and to whatever scenario you might encounter. Creating a safety plan and practising can also greatly reduce the amount of time spent on getting to safety. Your safety plan should include these essential points:

Have a go-bag prepared

Go bags aren’t just for James Bond and international spies for when they need to leave the country in a hurry! They also don’t need to be filled with bundles of cash, forged passports, and a weapon. Your go-bag should be packed with what you deem to be absolute essentials just in case you need to leave your home immediately. Here’s what’s in my go-bag:

  1. 1 set of undergarments 
  2. Travel documents
  3. Cash (stash away an amount that you’re comfortable with)
  4. A small first aid kit i.e. bandaids, painkillers, your chosen method of menstruation management
  5. Travel toiletries
  6. Spare charger for electronics

I also try to leave my wallet, keys, and shoes in a designated location and easy to reach places at home. I keep my go bag next to my bed so no matter what I can leave in a hurry. Once you’ve put your bag together, practice leaving. It might feel silly, but having done it once or twice will increase your confidence in your plan. You might also only realize changes need to be made after practising. For example, your escape during the summer won’t require a winter coat, but if it’s cold out, the way you dress before you go will certainly change and may delay your escape. 

  1. Escape route & know your exits

This is always a good idea, especially when you’re going to a new place. Whether if it’s to a friend’s home, to a protest or rally, or event space, always look for your closest, available, and safest exit. Take note of potential obstacles that may impede your exit whether they be physical i.e. people, chairs, tables or non-physical i.e. loud noises. 

Contacts of trusted friends, family, and organizations

Take stock of people you can rely on in a crisis situation. Memorise their numbers if you can or write them down in the event you’ve lost your phone. Familiarize yourself with where the closest hospital, shelter, or charity is that might be able to provide you with aid and support in a time of crisis. If you’re going to be out late at night, going somewhere new, or meeting up with someone that is a potential threat, let someone know ahead of time. I do this all of the time with my husband when I’m out on home visits as a social worker. A simple text such as, “Hi, I’m going to 221b Baker Street at 3:00 pm. If you haven’t heard from me by 5:00 pm, can you give me a call?” or “I’m on my way home from Baker Street on the Bakerloo Line. I should be home in 30 minutes.” If the trusted person hasn’t heard from you, they can check-in or easily inform the police what your last known whereabouts.

Safe rendezvous point

This really is turning into an action thriller! Let’s say you’re going to a protest with some friends. Before arriving, agree to an easily accessible meeting point in case if you get separated and have an agreed-upon time. Choose a location that’s far away from the protest to make it easier to find one another. For example, “In case if we get separated, go to the Red Lion Pub. Let’s all meet there at 2:00 pm”. Setting a meeting point ahead of time is a great way to practice self-care as well. In case if the protest is overwhelming, tell your buddy you’ll meet them at the meeting point.

For more information about creating safety plans, consider these resources:

Women’s Aid is a charity that works with survivors of domestic violence.

Leicestershire and Rutland Safety Board’s thorough handbook on safety planning.

Social Justice

Activist Listening

As a social worker, a big part of my role is to listen to children and families. I listen to their stories that range from their triumphs, struggles, and trauma. To build trust with my clients, I need to show them that I’m listening and that I care. This is crucial because many of the families I work with come from a context laden with a variety of adverse experiences such as poverty and violence. Many of the people I work with have also been oppressed due to their identity, socio-economic status, the colour of their skin, and more. They were most likely oppressed by someone that looks like me as well (a white person). As a social worker and activist, I’ve honed my skills of active listening to ensure that I show my clients, friends, and allies that I care and am there to support their cause. Here are a few tips you can use to be an activist listener!

Don’t interrupt

This is huge. Interrupting is disrespectful and might make the person feel as though their point of view or story isn’t as important as what you have to say. Therefore, the person may begin to withdraw. Interrupting can also make the person lose their train of thought. Telling their story may require a lot of emotional energy. It might also be the first time they’re telling their story so they might need some extra time to think about how they’re going to relay it to you. As the listener, be patient and wait until they’ve completed their thought before interjecting with a statement or a question.

Body language 

If the person you’re listening to tells you to sit, look, or hold your body in a certain way, as long as it doesn’t endanger yourself, follow their instructions. It may seem rude to not make eye contact or to be turned away from them, but again, it’s about what makes the storyteller more comfortable. If they haven’t given you any sort of instruction, you typically want to make sure you’re on the same level as them or a level below them. If they’re standing, stand or sit, for example. Make sure your body is relaxed. Keep your arms to your sides or relaxed in your lap. Crossing your arms might signal disapproval or make them feel tense. Some eye contact is important. Don’t stare. You want to make sure the person knows you’re completely focused on them, however, staring can make them feel as though they’re under scrutiny. Finally, be mindful of your facial expressions. You don’t want to continue smiling if they’re crying or upset. Your tone of voice is important as well. Sound interested. Lower the volume of your voice if their voice is low.

Please DON’T say “I know how you feel”

You are not them. Even if you’ve been through what you think is the same situation, you are not them. You have not lived their life. If you have gone through something similar, there are ways of communicating that without saying “I know how you feel”. You could say, “Something similar happened to me and it was awful. If so sorry you went through that.” If they ask if something similar has happened to you before, it can help them heal for you to share your story. You should only share if you feel comfortable though. 

Social Justice

Notice Your Privilege with Social GGGRRAAACCCEEESSS

No, my cat didn’t just roll around on my keyboard (although he does do that sometimes). It’s a real acronym and it’s packed with information! 

Social GGGRRAAACCCEEESSS is a shorthand way to recognize the diversity and difference that exists in our lives. Each letter stands for a different aspect of our identity. Some of these identities can be visible or invisible. To be competent, socially aware, and sensitive activists, it’s imperative that we take into account the impact that our identity can have on others, and vice versa.

My cat in arms, Karl Marx, PhD, helping me smash capitalism and patriarchy one paw at a time.

This nifty tool was created by John Burnham and Alison Roper-Hall around the 1990s. It was originally designed to help family practitioners develop reflexivity — in other words, looking inside yourself to try to understand how outside influences make you think, feel, and act. By learning to recognize these feelings and their impact on how we interact with the world, we can better understand the lived experience of others.

I’ll give a personal example. I’m a social worker who works in child protection. As such, I work with families from many different backgrounds. As a cis-gender white woman from a middle-upper class background, I need to understand the impact my presence will have on families who are minorities and living below the poverty line. 

This is compounded by the fact that I’m in a position of power. When I meet with families, I acknowledge our differences and explain that I’m not an expert on their lived experience. I humbly ask to be invited into their lives and integrate their identity into my interventions. 

When talking about knife crime with young black people, I will specifically ask what it’s like walking down the street as a young black person knowing that knife crime disproportionately affects people of colour. I then recognize my own discomfort when discussing race. I can feel the frog in my throat right now clawing at me. Trying to tell me it’s taboo to talk about race and reminding me of guilt I feel for being born with privilege. But that’s for me to deal with on my time by reviewing my Social GGGRRAAACCCEEESSS.

After looking below at the list of Social GGGRRAAACCCEEESSS, I want you to try this exercise:

  1. Pull up the list of Social GGGRRAAACCCEEESSS with a partner. For your first time, find someone you’re comfortable talking to.
  2. Set a timer for one minute and go through the list as quickly as you can. Discuss your own Social GGGRRAAACCCEEESSS and what similarities and differences there are between you two. Don’t worry, it’s by design that you won’t get through all of them!
  3. Afterwards, circle the ones you discussed. How were you able to identify certain GGGRRAAACCCEEESSS? Were some more difficult to talk about than others? Ignoring the time constraint, why didn’t some of your Social GGGRRAAACCCEEESSS come up?

To be a good activist, it’s vital to integrate reflexivity into our practice. It’s what keeps us humble, competent, inclusive, and effective.


I’d love your feedback on this exercise! Feel free to shoot me an email to let me know what you think.

Social Justice

Conquering Imposter Syndrome

It’s that annoying little voice in your head again making you question yourself. It doesn’t matter if you have the right degree, you’ve done whatever it is your doing several times successfully, it just keeps coming back. It’s the gift that keeps on giving and you’ve lost your gift receipt: imposter syndrome. This nasty monster is a kind of self-talk that makes you feel like you aren’t qualified or good enough to do something that you’re probably actually very good at.

Imposter syndrome usually crops up due to outside forces. For example, if you work in a field in which you’re the minority, you might feel like you don’t belong. This can make you vulnerable to imposter syndrome. It can also take hold due to your identity and society’s expectations of your identity. It can simply happen because people have told you directly that you can’t do it even though they have no idea what you’re capabilities are!

This happens to just about everyone, even to extremely successful people. Don’t beat yourself up over it. Lots of accomplished people have shared their experiences with imposter syndrome and how to fight it. 

  1. Name it and shame it
    1. “It’s imposter syndrome is rearing its ugly head again!” Just simply saying that out loud can help make you feel a little bit better. Write it down too. Hearing yourself and seeing yourself labelling the negative self-talk and self-doubt is more impactful than just thinking about it.
  2. Think back to your hard work and successes
    1. Maybe you’ve made a mistake or two, but think about how much you got right to get to where you are today. No matter how big or small, think back to all of the times you’ve gotten out of bed, helped a friend out, and gave that fantastic presentation.
  3. Power pose!
    1. Amy Cuddy, an American social psychologist, shares her personal experience with imposter syndrome and how she beats it with her evidence-based model of power posing. It may feel a bit silly at first, but it does make a difference. Learn more about it from her TED talk.

To be a good activist, you must believe in yourself. Challenge yourself to feel better about yourself.

Social Justice

Dealing with Micro-Aggressions

Let me paint a picture for you. Let’s say a black woman is giving a talk on something she is an expert in. She has spent hundreds of hours perfecting her knowledge in this area, thus making her qualified to talk about this particular subject. After the talk, a white woman approaches her and says, “Wow, you sounded really eloquent.” The speaker thanks her for the compliment but walks away with the feeling of her stomach sinking. She’s not really sure why. She is later given an award for her talk and she begins to tear up a bit. A man remarks, “Women are so emotional.” She quickly goes to the bathroom to dry her tears. A woman sees her in the bathroom and says, “I loved your talk. Your people must be so proud.”

I imagine you might have felt the same way I did while writing this: blood boiling, stomach-dropping, and body cringing. These are examples of microaggressions. It is when someone says or does something that is based in discriminatory, prejudicial, and/or derogatory ideology.

A microaggression can be intentional or unintentional.

Microaggressions aren’t limited to people.

Our environment contains microaggressions as well. For example, many products are designed without people of colour in mind. This can lead to dehumanizing and underserving consumers to false convictions.

What can you do to stop microaggressions from happening?

Make sure when you hear one, if it’s safe and you have the spoons to do it, call out the microaggression such as:

“Hey, I’m pretty sure you didn’t mean to, but what you said could hurt someone’s feelings.”

“I understand you’re coming from a good place, but when you say that, it feels like you’re putting me down.”

“Wow, what kind of reaction were you expecting when you said/did that? That’s incredibly offensive.”

Learn more about microaggressions: Check out these resources:

What exactly is a microaggression? by Jenée Desmond-Harris

5 Microaggressions Secular People Often Hear – And Why They’re Wrong by Miri Mogilevsky

Microaggressions in Everyday Life by Psychology Today Contributors

Social Justice

How Anti-Rape Tech Perpetuates Victim Blaming and Increases the Burden of Responsibility

Strong content notice for mentions of rape and sexual violence. If you feel

Note: This piece focuses on women (cis and non-cisgender) as well as non-gender binary people as survivors of rape and sexual assault as it disproportionately affects me as a cis-gender woman and that population. This is not mean to erase sexual violence against other genders.

Across my social media, I’ve seen the anti-rape shorts come up again after a much too brief hiatus. They’re deemed as an effective method of preventing rape and sexual assault. These chastity belts fashionable shorts are made with wearer’s comfort and safety in mind by adding special locks and creating special fabric that prevents assailants from ripping, tearing, or pulling down the shorts. While the creators cite statistics that resisting sexual assault decreases the likelihood of being raped or hurt (which is a dodgy and unsupported claim), they fail to address what the shorts can’t do:

1. The wearer could be coerced to take them off or sexually assaulted after taking them off.

Through coercive action, the wearer could be forced to take them off. Even if the wearer removes the garment without any sort of coercion, the danger of sexual assault remains.

 2. They will not prevent sexual assault, which goes well beyond unwanted genital penetration.

Rape, strictly using a textbook definition, is unwanted sexual intercourse or other forms of unwanted sexual penetration. While the shorts may prevent an assailant from accessing one’s body below their waist, they can still penetrate orally or force them to conduct other sexual acts.

3. They will not prevent groping, unwanted contact, stalkers, or other forms of sexual predation.

4. Stranger rape is not the most common form of rape.

According to RAINN, 28% of rapes are committed by a person the survivor has never met. While that is a high number, consider that 45% of rapes are committed by an acquaintance, and 25% by a current or former significant other. 7 out of 10 survivors know the person who raped them. The marketing for this product is clearly centred around prevent rape during potential stranger danger scenarios i.e. jogging, going to a bar, etc. One is probably not going to be wearing these specialized shorts 24/7 or around people they trust.

5. This product places a financial burden on potential victims and perpetuates victim-blaming.

Victim blaming is a common practice globally. Survivors are forced to accept responsibility by society for the sexual assault they experienced due to what society deems as risk factors i.e. wearing tight and revealing clothing, getting intoxicated, being outside late at night, living one’s life, etc. These virginity vaults anti-rape shorts are also just another financial burden to protecting our right to go outside and exist as normal human beings. I’m going to need to start a new savings account to keep up with all of the latest anti-rape tech, lest I be blamed for not taking what society deems as appropriate measures to protect myself.

6. There are more effective ways of preventing sexual assault.

Teaching men (inb4 #notallmen!) how to avoid compromising situations and intervention techniques to prevent and stop unwanted sexual contact is important and effective. Prevention also manifests as providing education around debunking rape myths, rape-supportive attitudes, gender roles, and socialization. Research into such programs have hit a few barriers, such as lack of data collection, using different tools to collect data, and lack of standardization or implementation, data collection, and analysis. Despite these barriers, there is enough research and evidence out there that have shown that prevention and educational programs are effective.

I’m not saying all anti-rape tech is bad. Trust me, I think it’s pretty awesome that we can create nail polish that detects common date rape drugs and condoms with teeth that can only be removed by a medical professional (and the great thing about the condoms especially is that they’re being widely distributed at no cost). And hey, if you can afford it and it makes you feel safer and more confident, then, by all means, go for it. But once we start going down the capitalist rabbit hole with $50-$60 genital jail cells locking garments and $100 rape whistles, you start to wonder who these products are really for *cough skinny able-bodied well off white women* and where the burden of preventing rape really lies with *cough definitely not with the perpetrators*.

Here are links to some of the resources I used to put this piece together:

 An Evidence-Based Review of Sexual Assault Preventive Intervention Programs-